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Recharge Cafe Help Center

  • How Does Rip and Ship Work?
    The way Rip and Ship orders work is once you have purchased items for Rip and Ship you will be placed in a Online Que. Then During our live Openings on Twitch or other streaming platforms the Host will open cards for everyone watching to enjoy the excitement in looking for rare and unique cards mystery figures and much more. But please note that once you've order card and other items to be opened during our live streams you will not be able to be Refunded. Also at the time of checkout you will not be charged for shipping. This is because we will hold your items and store them safely and securely, until which time you purchase shipping. Then once Shipping is ordered all your items that have been accumulated up to the date shipping was purchased we will pack everything up and ship them to you.
  • I ordered items for Rip and Ship but I haven't gotten my Items.
    That's because when you order items to be opened during our live streams you will not be charged for shipping. Shipping for Rip and Ships requires separate purchase for shipping this is to help reduce cost to you when making multiple orders over a period of time. (e.g. someone purchases a pack of cards during a live stream. Cards are opened then stored. A week later during another live stream they buy 4 more packs of cards and a Mystery blind bag figure, then these items are added to the last order of card and stored. Then the customer buys shipping at a flat rate. We then package everything up and ship it to them.) Saving you money by only having to pay shipping whenever you ready to receive your items. Also let it be noted that anytime Recharge Cafe has items from Rip and Ship Live stream and someone buys any item that charges shipping at checkout we will ship all Rip and Ship items that have been stored for them with the new order at no additional cost.
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